Now the banking sector in Bangladesh is flourishing. It hires a huge number of people each year to provide its rising customer support. Nowadays, a huge number of job candidates desire to build a career in banking as it recommends structural knowledge selections as well as bloodthirsty pay correspondence.
Job seekers are all the time attempting to locate the clandestine to becoming a triumphant banker. Human resources (HR) specialists in the banking area pronounce hypothetical information, computing capability, outstanding communication expertise’s, the correct customer service approach and an capability to employment in a squad are the solutions to triumph here.
Monjurul Alam, senior HR manager at Eastern Bank Ltd says that, “A person aspiring for a banking career should have sufficient theoretical knowledge on finance and accounting as well as excellent communication skills, coupled with good computing ability because it is the most essential competence for a successful banker.”
The person must too be customer sloping, acquire a sky-scraping standard of regulation, and for all time struggles to add worth to the bottom line of business, he adds.
Monjurul Alam, who has more than 12 years of experience in diverse HR roles, says, “Bankers have to possess these skills because they act as a development agent between different groups of people and also facilitate the reparation of other sectors of an economy like exports and imports.”
A bank is a financial intermediary. A commercial bank allow deposits and waterways the deposits into lending tricks by segmenting their customers into poles apart categories like consumer, corporate and SME.
Banks make available a enormous variety of services to its customers, including ATM; debit and credit cards; locker services; special deposit plans; loans for house building, purchasing cars, study and even marriage.
Latest market tendency demonstrate that monetary service provided that companies, particularly the banking institutions, hire over 2,000 employees a year for entry level positions to arrive at out to the pastoral areas.
For an entry-level place, banks usually appoint employees from peripheral sources. They begin the employment procedure by publishing job announcement in newspapers and online job portals.
After that, they select prospective workers based on the traits they are gaze for and described on the job announcement. Later, they take written tests and a fasten of interviews to weigh up the applicant’s proficiency.
“We hire around 150 management trainee officers (MTO) a year for entry level positions by pursuing a structured recruitment procedure.” Say’s Md Tabarak Hossain Bhuiyan, executive vice president and head of HR at Prime Bank Ltd.
Prime Bank recruits MTOs through a third party. Md Tabarak Hossain Bhuiyan said that Institute of Business Administration of Dhaka University usually completes the staffing process from surroundings questions for the written test to categorization applicants for the final interview.
“We usually recruit business graduates for the MTO position as their curriculums match the banking related subjects; so they can learn quickly.”
“But, we do not discriminate against any public or private university because our written test is open for all universities,” Md Tabarak Hossain Bhuiyan said that.
In the interrogations, Prime Bank attempts to judge the applicant’s propensity skills and infatuation for pursuing a career in the banking sector.
“We try to judge the candidate’s passion for this profession. Many want to pursue a banking career as a last resort because they do not have a job in his or her desired field,” said that, the head of HR at Prime Bank. “But, we prefer to hire those who have great passion for banking.”
“We hire around 50-70 management trainees a year through a structured procedure and the bank usually takes written test in a GMAT format.” Say’s Mujib A Siddiqui, senior vice president and head of HR at Dhaka Bank Ltd.
In the last batch, Dhaka Bank hired around 70 management trainees from 17,000 applicants through rigorous assessment, said that Mujib A Siddiqui.
The Dhaka Bank HR head advises future banking influential’s to spotlight on increasing communication ability to serve up customers efficiently.
“We nurture and develop our talent pool in a systematic way. The bank has a career development tool for each employee, to assess one’s strength and weakness.” Say’s Mujib A Siddiqui.
Based on the measurement, the bank affords various types of training, such as technical, general management, general mathematics and computing skills, through its individual training institute, he adds.
Monjurul Alam says, Eastern Bank also has strong learning and development programs for the young talents and they receive extra attention from management.
Monjurul Alam says “We just do not give them a job, we shape their career. Training is an area where we give extra effort to create future leaders.”
“Eastern Bank has excellent performance management programs as its pay benefits are linked to performance.” Also says Monjurul Alam.
Industry insiders state the banking sector has been appearance a small number of confronts in recruiting human resources.
Monjurul Alam says“One of the greatest challenges for sourcing human resources in the banking sector is a scarcity of skilled people, We have a huge supply of degree holders with very high grades. But in the interview sessions, they can’t prove their potential. This is because today’s students are working on only CGPA (cumulative grade point average); they do not understand the importance of real learning, Good grades are important, of course. But it would be better if the candidates could sell the degree before an interview board.”
The insufficiency of resources consequence in another large concern is high abrasion rate.
Because of the vast gap in stipulate for high-quality possessions in the banking sector and supply, the large banks struggle against one another to draw promising applicants. So, they are just poaching people from one place to another, he adds. It is difficult to design a retention policy where the industry is in an unfair race to take away other’s resources, says Monjurul Alam.
Source: bankinfobd
Image Source: pathtocareer
