Article Tips & Advices

How to Listen?

"How to Listen"

"How to Listen"Five simple steps to listening well.

Listening expert Richard Mullender has successfully counseled about 50 suicidal people. Now he helps business leaders become better communicators.

His tips:

  • Know what you’re looking for in the conversation and guide your responses to that goal.
  • Don’t ask questions and instead let the other person talk.
  • Listen for keywords that give away intentions.
  • Test your understanding by asking for clarity on key points.
  • Persuade the other person by using their own language and key words.


Courtesy: BBC News

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